...a platform for the electronic management of auditable data in a regulated environment.

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Support Services

downloadA range of services have been designed to ensure that your organisation will get the maximum return from your software investment.

 

InformationLeader resellers have teams of experienced professionals ready to provide the following services:

Business Consultation

InformationLeader Consulting Teams have one objective - to ensure that our solutions deliver maximum business impact.  A wide range of services are offered including:

  • Strategic Planning
  • Implementation
  • Product Customisation
  • Project Management
  • Management & Staff Training

Consultants will help you take the most efficient route to realising the benefits of your investment. 

InformationLeader System Development

InformationLeader Development teams provide quality development services to implement InformationLeader solutions thoroughly and cost effectively. They can:

  • Design and develop electronic forms that replicate your paper based systems
  • Design and develop electronic workflows that help automate, monitor, and enforce your specific business processes and workflows
  • Design and develop meaningful reports that use any information entered into your InformationLeader system and other compliant databases 

Product Support

Businesses subscribed to InformationLeaders’ support services receive unparalleled technical assistance from the Support Department.
Product experts will provide you with problem-solving expertise and peace of mind. All calls are tracked and monitored to maintain the highest level of support and the quickest solutions for our customers. 

Upgrade Services

The Support team offers upgrade services for a smooth transition to new versions of InformationLeader. They can:

  • Provide recommendations regarding your specific upgrade scenario
  • Be available at all times during the upgrade process

Professional Training

Professional training courses that help your business get the most out of InformationLeader are also available. The three courses have been designed to:

  • Empower your end users
  • Help you build InformationLeader to suit your changing needs
  • Unlock the potential of your captured data through powerful reporting
Training courses can be run at your place of business or at our training facilities.

Contact a reseller in your region now to discuss your service options.